Cancellation & Refund Policy

Order cancellation

If you have paid for your order and wish to change or cancel it, you must contact us within 12 hours from the time of purchase. Additionally, if the package has been shipped, it can no longer be changed or cancelled.

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer refunds under the following conditions:

Full refunds are not available under the following circumstances:

You can initiate a refund request by sending us a message through the Contact Us page. Please state the reason for the refund and we will assist you within 1-3 business days. 

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